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Regional Operations Manager with Dutch in Porto

- Ensure and give strategic and operational support to different order-to-cash teams- Lead the team stimulating the team spirit and motivation- Ensure the service and process execution according to defined KPI acute s- Report performance and quality metrics- Coordinate multifunctional meetings to discuss business results and action plans- Coordinate the development of innovative and operational solutions through the creation of an environment of continuous improvement- Understand the responsibility of Quality, Food Safety, Health, Safety and Environment Policies and other policy types communicated by the organization...

Beschrijving


Description: - Ensure and give strategic and operational support to different order-to-cash teams- Lead the team stimulating the team spirit and motivation- Ensure the service and process execution according to defined KPI´s- Report performance and quality metrics- Coordinate multifunctional meetings to discuss business results and action plans- Coordinate the development of innovative and operational solutions through the creation of an environment of continuous improvement- Understand the responsibility of Quality, Food Safety, Health, Safety and Environment Policies and other policy types communicated by the organization
Requirements: - You have a University degree (required) and/or master’s degree (desirable; Business-Finance or education prefer- Dutch native or C2 and English level C1- 5 Years of management experience in areas such as client support, sales, marketing and/or previous experience on a shared services center- Able to show leadership skills- Strong ability to influence and impact on the implementation of changes, maintaining a strong performance and motivation- Able to work under pressure and in a high-volume workload environment- Analytical, detailed oriented and excellent problem-solving skills- Knowledge in project management
Offer:

Extra informatie

Status
Inactief
Opleidingsniveaus
Middelbare school
Plaats
Porto
Werkuren per week
154382

Callcenter / Customer Service | Klantenservice medewerker | Middelbare school

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