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Customer Service Advisor - Dutch Speaker (m/f/d) in Porto

bull You will provide assistance via phone mail email from existing and new potential customers by solving customer simple queries that impact the performance of the business bull Ensuring that the data received from the customers is accurately and timely maintained is part of your job bull Ensure the maintenance of Master Data Management - covering Customer Master Data, Contract Management and Pricing Master bull In addition, you will manage channel requests to the appropriate person responsible for complex requests responsible area sales, credit to cash, delivery, etc...

Beschrijving


Description:• You will provide assistance via phone/mail/email from existing and new/potential customers by solving customer simple queries that impact the performance of the business• Ensuring that the data received from the customers is accurately and timely maintained is part of your job• Ensure the maintenance of Master Data Management - covering Customer Master Data, Contract Management and Pricing Master• In addition, you will manage channel requests to the appropriate person responsible for complex requests / responsible area (sales, credit to cash, delivery, etc.)
Requirements:• Your academy background minimum required is Secondary school (High School)• If you speak native or C2 Dutch and English level B1 (preferred)• Your Knowledge in SAP/ERP is basic• Previous experience in Customer Service (Front Office/ Order Entry /Back Office) / Sales is preferred• You are able to communicate efficiently by phone and email with internal and external customers on a daily basis (handling requests, complaints etc)• Further you are able to communicate efficiently by phone and email with customers on a daily basis (handling requests, complaints, etc.)
Offer:• Competitive salary + Language Bonus + Benefits.• Multicultural and dynamic environment• Possibility of growing inside of the company!

Extra informatie

Status
Inactief
Opleidingsniveaus
Middelbare school
Plaats
Porto
Werkuren per week
154356

Callcenter / Customer Service | Klantenservice medewerker | Middelbare school

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