Customer Service Advisor - Dutch Speaker (m/f/d) in Porto

Beschrijving

Description:• You will provide assistance via phone/mail/email from existing and new/potential customers by solving customer simple queries that impact the performance of the business• Ensuring that the data received from the customers is accurately and timely maintained is part of your job• Ensure the maintenance of Master Data Management - covering Customer Master Data, Contract Management and Pricing Master• In addition, you will manage channel requests to the appropriate person responsible for complex requests / responsible area (sales, credit to cash, delivery, etc.)
Requirements:• Your academy background minimum required is Secondary school (High School)• If you speak native or C2 Dutch and English level B1 (preferred)• Your Knowledge in SAP/ERP is basic• Previous experience in Customer Service (Front Office/ Order Entry /Back Office) / Sales is preferred• You are able to communicate efficiently by phone and email with internal and external customers on a daily basis (handling requests, complaints etc)• Further you are able to communicate efficiently by phone and email with customers on a daily basis (handling requests, complaints, etc.)
Offer:• Competitive salary + Language Bonus + Benefits.• Multicultural and dynamic environment• Possibility of growing inside of the company!

Extra informatie

Status

Inactief

Opleidingsniveaus

Middelbare school

Plaats

Porto

Werkuren per week

154356