Booking Agent Fulltime | Amsterdam

Are you an internationally minded professional Do you have a can-do mentality, can you push yourself and others forward and are you eager to contribute to The Student Hotel s ambitious growth plans nbsp Your mission should you choose to accept it As Groups Reservations Agent you are responsible to drive commercial group and guest experience results, by coordinating hotel, extended and student stay bookings via various channels You are nbsp the nbsp TSH group booking nbsp expert and first point of contact for our guests You know how to sell the TSH concept and products services to and make guests returning guests by delivering the best TSH experience nbsp So what are you waiting for Apply now...

Beschrijving


Description: Are you an internationally minded professional? Do you have a can-do mentality, can you push yourself and others forward and are you eager to contribute to The Student Hotel’s ambitious growth plans. Your mission should you choose to accept it: As Groups Reservations Agent you are responsible to drive commercial group and guest experience results, by coordinating hotel, extended and student stay bookings via various channels. You are the TSH group booking expert and first point of contact for our guests. You know how to sell the TSH concept and products/services to and make guests returning guests by delivering the best TSH experience. So what are you waiting for? Apply now and become part of our TSH family! In case you don’t know who we are (ahem):TSH is a game-changer. Our unique hotel concept offers student accommodation as well as long and short stay options for students-at-heart, together with epic facilities and exciting co-working spaces. With 16 hotels in 6 countries and still growing, we believe in creating a fun, creative and inspiring environment where everyone can live, work, play and grow. How do we achieve it? Through our exceptional international team of lively, smart and motivated people that embrace the student spirit and bring it to life every day. What You’ll Do Wow! You always strive to deliver the best (9+) support/experience for our guests (proactive, play with a wink and always personal);You drive commercial group results via various channels such as telephone and mostly e-mails;You will introduce and sell relevant (cross and upsell) TSH services/products;You handle contracts, (financial) administrative tasks and change requests;You share guest feedback, insights and ideas with colleagues, at TSH we love to keep improving (may the student in you live forever);You connect with different internal stakeholders such as local hotel teams, revenue managers and sales managers;In short: a challenging commercial position for an enthusiastic flexible people person!
Requirements: Who You Are At least 1 to 2 years of relevant work experience in customer service (BtB and BtC) (in hospitality is a plus);Fluent (verbal and written) in English and Dutch; (Both languages are an absolute must if you want to apply)Staying on top of your game is of importance to you and you are able to keep your head cool in stressful situations;Extremely guest and service-oriented; Flexibility and adaptability based on business needs (eg. working weekends and bank holidays);A positive can-do attitude and a absolute team worker;Organized and with a high level of attention to detail, multi-tasking, problem-solving skills and a hands-on mentality;Sales driven and commercially aware;Living in the Amsterdam area.
Offer: What We Offer The opportunity to work at a dynamic, young, multi-national company.Not just another hotel, we’re a game changing innovator, challenging every convention and defining the future.The chance to learn and grow in your role.Access to the amazing TSH facilities, including our awesome staff experiences, canteen and gym (Covid permitting)Staff rate hotel stays across 16 (and growing) exciting European locationsA wonderful workplace to call home, events, fun colleagues, and all regular salary/benefits stuff We’re curious, conscious, and we celebrate all. We bring people together and are committed to providing the best space, experience and workplace for our entire connected community - no matter what age, gender, sexual orientation, ethnicity, national origin and all the other fascinating characteristics that make us different and makes you unique. You can apply via the application button. We do not appreciate acquisition.

Extra informatie

Status
Open
Opleidingsniveaus
Middelbare school
Plaats
Amsterdam
Werkuren per week
154224
Gepubliceerd op
26-05-2022

Recreatief / Sport / Toerisme | Middelbare school

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