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Customer Service Agent with Dutch in Remote

WHAT YOU WILL DO nbsp Are you looking for an exciting challenge and a diverse range of tasks Then you are just right with us As a customer advisor for the Dutch speaking region in Europe you will take care of all matters relating to product enquiries, orders, returns and complaints In doing so, you will provide our customers with advice and support in writing correspondance and on the phone, while making sure to process their concerns in a quality-conscious manner right from the start You also get involved in our evaluation management and help us to deliver first-class customer service...

Beschrijving


Description: WHAT YOU WILL DO Are you looking for an exciting challenge and a diverse range of tasks?Then you are just right with us!As a customer advisor for the Dutch speaking region in Europe you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in writing correspondance and on the phone, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Requirements: WHAT YOU BRING IN EXPERTISE. You already have experience in the field of customer care or would like to start your career after completing your commercial training.CUSTOMER SAVVY. You always find the right words and know how to turn our customers into fans.LANGUAGES. Your Dutch is at native or near native level and your English is very good. Ideally you speak other languages as well.TEAM SPIRIT. You are open-minded and want to join our team and become part of the expondo family!DEVELOPMENT. You like technical devices and are willing to familiarise yourself with our broad product portfolio.
Offer: WHAT WE PROVIDE The DEVELOPMENT of each exponDOer is of the upmost importance to us: You will be assigned to a buddy, who will support, advise and simply be there during there for you during the first 4 to 6 weeks of the onboarding. Your opinion makes a difference, and you will help us to shape with us expondo’s future. We provide free user accounts for both Udemy for Business and Babble to promote your constant development.  We offer all our employees the FREEDOM to work how it is best suited to their needs: Whether it will be remote, from the office or a hybrid of both, we will support any decision made and provide the needed hardware to work in comfort. If you decide to work at one our locations, all the recommended protective measures are in place for a safe working environment.  We provide flexible working hours, work-free weekends, and there are no nightshifts.  In our CULTURE we respect our employees’ needs and care for each other: We care about everyone’s physical and mental health, and that is why we provide the best possible conditions for a sustainable work-life balance. We also grant expondo sponsored psychological support for all our employees around the clock. You will be a part of a diverse team in which good humour, mutual support and respect are highly valued. 

Extra informatie

Status
Inactief
Opleidingsniveaus
Middelbare school
Plaats
Remote
Werkuren per week
154147

Callcenter / Customer Service | Klantenservice medewerker | Middelbare school

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