Beschrijving
Description: Join our international Customer Service team in our boutique office in Sofia as Customer Service Associate with Dutch where you will be responsible for:Managing orders by leveraging our best practices to meet our agreed service levelsBeing the reliable partner of our B2B customers, supporting their needs via email and phoneResolving cases and investigating customer order claimsMaking the customers feel valued by proactively following up on inquiriesChallenging your operational excellence, making BIC’s business targets yours
Requirements: You bring 1+ years of customer service experienceYou speak and write in English and Dutch at a professional levelPeople recognize you for your customer service orientation and attention to detailYou have excellent communication skillsYou are a team player and thrive in a fast-paced environmentIf ERPs and Excel do not have secrets for you, you will be our Rockstar candidate!
Offer: Why work at BIC Shared Services Center?As an organization, BIC has a passion for taking care of its people. Apart from a great social package including additional medical insurance, annual bonuses, company training and much more, here are 3 reasons to join us and become part of #TeamBIC: You’ll be working for a company with a strong global presence and a long-established history.If you’re looking to work for a mature business and develop a stable career and work, BIC is your ideal choice and now is the perfect time to apply.BIC is an Equal Opportunity EmployerAll you need to be hired is to have the motivation and the right skill set. That’s all. BIC does not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics.Challenging but rewarding work environmentYou’ll get to work in a very dynamic environment, but don’t worry - you’ll be a part of a collaborative international team of skilled professionals, and you’ll be generously rewarded for your work.Additional health insuranceLife insuranceSport cardsFood vouchersTransport allowanceFree fruits and drinks at the officeNice and modern office place at a great locationApply now to join BIC’s team of creative minds.
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Middelbare school
- Plaats
- Sofia
- Werkuren per week
- 153531
Callcenter / Customer Service | Klantenservice medewerker | Middelbare school
