Beschrijving
Description: We love geeking out and gaming as much as you do. Join 5CA and help us continue building on the principle of Gamers Helping Gamers: connect with your fellow geeky agents, work comfortably from your own home, and discover what it is like to provide support for some of the most popular games in the world. What will I do?As a player support agent, your duties will include but not be limited to:In short, you will be responsible for helping players of this popular video game resolve their issues and continue enjoying the game that they love.And don't worry - You will start your first week(s) at 5CA going through training with your fellow new agents, to make sure you are prepared for the challenges ahead. And, of course, you will be paid as if you were already working, during your training. Working from homeWorking from home is an adventure that you will love taking part in. Whether you just don't like sitting in an office 8 hours a day, dislike the commute, or you just want to spend more time at home – Working remotely is the perfect way to work in our current, digital world.As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and/or Instagram. For further details, please refer to our privacy policy.
Requirements: You speak excellent English, and Dutch at a near-native level.You are available to work 6-hour workdays, five days a weekYou are able to work evenings, and don't mind if (part of) your shift falls on weekendsExperience in a Customer Service environment or an international business setting is a plus! You have excellent written communication skills and know how to make customers happy.You are a fast learner who likes to take initiative.You have a dedicated quiet workspace, located within your own residence.PC requirements: An internet speed minimum of 4 Mb/s download and 1,5 Mb/s upload internationally.A (smart)phone usable for two-factor authentication that runs at least:Android 4.4 or newerApple iOS 10.0 or newerA minimum of 6 GB RAM memoryYour computer should run at least a 64-bit version of Windows 8 or newer, or a recently released version of macOSAn i5 (2,8 Ghz or faster) processor or better/ similar, max. 3 years old.A USB, noise-canceling headset (a must-have for the job, but not for the application process).
Offer: We offer:A position in a fast-growing company with ambitious A-level clients.Flexibility; working remotely means being able to work from anywhere in the world. No time wasted commuting between home and work.Access to top-notch tools, training, and colleagues.A casual, international environment where you’ll work with people from over 40 different nationalities.A perfect work-life balance by combining our shorter than average shifts with working comfortably from your own home.
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Middelbare school
- Plaats
- Remote
- Werkuren per week
- 153058
Callcenter / Customer Service | Klantenservice medewerker | Middelbare school
