Customer Service Agent (Dutch / Flemish) in Valencia

Do you have strong communication skills native or advanced level of Dutch or nbsp Flemish , and would you like to work in an international environment, assisting Dutch-speaking customers This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in the amazing Valencia As a Customer Service Agent, your responsibilities include - Assisting customers with various challenges by phone or e-mail B2C - Giving advice and providing solutions- Maintaining a good customer relationship- Making sure that all issues are solved and documented...

Beschrijving


Description: Do you have strong communication skills (native or advanced level of Dutch or Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in the amazing Valencia!As a Customer Service Agent, your responsibilities include:- Assisting customers with various challenges by phone or e-mail (B2C)- Giving advice and providing solutions- Maintaining a good customer relationship- Making sure that all issues are solved and documented
Requirements: - Strong communication skills and empathy- Discipline, accuracy and reliability- Respectful and positive attitude towards customers- Solution-oriented approach- Patience- Ability to express yourself in a coherent and concise manner- Motivation to contribute to our customer satisfaction and business successWhat you need:- Native level of Dutch or Flemish- Good level of English- Flexibility with regards to working hours (including evening and weekend shifts)- Basic computer skills are required- Call center experience is a plus, but not a must
Offer: - Fixed salary plus the possibility to earn a bonus up to €3000 / year- Paid training- Tax-free benefits including food, transport, insurance & childcare- Free fruit at the office- Free Spanish language classes- Easily accessible office in Valencia- A fun, friendly and people-focused work environment- Open atmosphere in which employee suggestions and ideas are heard- Growth opportunities

Extra informatie

Status
Open
Opleidingsniveaus
Middelbare school
Plaats
Valencia
Werkuren per week
142091
Gepubliceerd op
28-05-2022

Callcenter / Customer Service | Klantenservice medewerker | Middelbare school

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