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Customer Support for Start-Up that helps Local Entrepreneurs in Amsterdam

Have you ever looked online for a local business but struggled to find one Same here Large companies have big advertisement budgets and therefor appear at the top of your search To fight this, we have created a platform that helps 55,000 local businesses gain customers in their region in Belgium and the Netherlands Think booking com or Tripadvisor, but for local businesses We are now looking for a customer support specialist to help our entrepreneurs to get the most out of our platform Our team consists of about 30 driven young men and women split between our Antwerp and Amsterdam office, and we would love you to be number 31 You can pick which office you prefer nbsp The positionAs a Custome...

Beschrijving


Description: Have you ever looked online for a local business but struggled to find one? Same here.Large companies have big advertisement budgets and therefor appear at the top of your search.To fight this, we have created a platform that helps 55,000+ local businesses gain customers in their region in Belgium and the Netherlands. Think booking.com or Tripadvisor, but for local businesses.We are now looking for a customer support specialist to help our entrepreneurs to get the most out of our platform! Our team consists of about 30 driven young men and women split between our Antwerp and Amsterdam office, and we would love you to be number 31. You can pick which office you prefer. The positionAs a Customer Success employee for the Belgian market, you are the first point of contact for new and existing Flemish customers. You are our in-house product expert and therefore know exactly how the customer can get the most out of our service. You will meet our customers, walk them through the platform and its benefits, answer any questions they might have, or troubleshoot if they run into issues. If you love account management, this will be a lot of fun for you.What do we offer?A great product/service which you can be proud to work forA fantastic atmosphere within the teamA close, motivated team consisting of Dutch and Belgian peopleA seat at the table. We listen to the ideas of all our colleaguesGrowth opportunities, both within the team and with the company (the advantages of a scale up)A nice salary based on experienceA laptop to work from homeTravel allowance to and from our office in Amsterdam25 holiday daysA good pension schemeThe possibility to work at home or at the officeGuaranteed improvement in your ping pong skillsFun monthly team outings and great get-togethers We are looking for someone who:Has an academic/professional bachelor working and thinking levelIs available 40 hours per week, 8 hours per dayHas experience in customer contactHas a good command of the Dutch language (Flemish) orally and in writingIs communicatively strongIs open to a job where you will have a lot of fun Do you feel that this fits you? Get in touch as soon as possible! 
Requirements:
Offer:

Extra informatie

Status
Inactief
Opleidingsniveaus
Middelbare school
Plaats
Amsterdam
Werkuren per week
154601

Callcenter / Customer Service | Klantenservice medewerker | Middelbare school

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