Dutch speaking Customer Support Advisor - Lisbon

Dutch speaking Customer Support Advisor - Lisbon

Beschrijving

Description: Our client is looking for Dutch Advisors to work in their offices in Lisbon, Portugal! Lisbon is a very attractive city for relocation, the city has a unique character and when comparing to other European Capitals (Paris, Berlin, London and more…) it has a very affordable standard of living! Lisbon really has something for everyone – Vibrant City life, beautiful beaches as well as amazing green spaces! Portugal has won a lot of awards and has positioned itself as one of the best places for expats to live globally and we can see why!!  Responsibilities:
  • Provide support to the customers assigned to this project
  • Being a part of a specialized team in customer’s requests through written and phone communication
  • Offering solutions to customers and helping in setting up service repair for their appliances, check availability of technicians and make appointments for service calls
  • Troubleshoot the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
  • Internal growing opportunities based on performance
  • Starting on remote basis and eventually moving to the offices
  • Meet and exceed quality goals, compliance regulations and productivity targets
   
Requirements:

Requirements:

  • Remote work requires a high-speed Internet Service with a basic landline telephone service
  • High customer and service orientation.
  • Rational and analytical thinking.
  • Native level or Proficient level of spoken + written Dutch
  • Ability to multi-task.
  • Secure PC handling and high technical affinity.
  • For non-EU applicants, a valid work permit is required
  • Be local or willing to relocate to Portugal

 


Offer:

What we offer: 

  • Competitive wages – base + language + performance + special bonus
  • 40 hours/week
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • A safe, friendly, creative, innovative and technological organization

 

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Extra informatie

Status
Open
Opleidingsniveaus
Middelbare school
Plaats
Lisbon
Werkuren per week
146440
Gepubliceerd op
02-06-2022

Callcenter / Customer Service | Klantenservice medewerker | Middelbare school

Solliciteer direct

Deel deze vacature

We heten wel YoungCapital, maar iedereen is even welkom. Ook als je al wat meer ervaring hebt. Meer weten? Check onze FAQ.