Beschrijving
Description: Do you speak Dutch and want to become part of a leading technology company in Lisbon, Portugal?
Our partner is a leading Japanese technology company offering a full range of technology products, solutions and services. With their 140,000 employees, they currently support customers in more than 100 countries. The Company's Delivery Centers (GDC) are a network of state-of-the-art technology hubs in key locations worldwide. Our partner's GDC in Lisbon is growing fast and they are now looking for ambitious Dutch-speaking people who want to become part of their helpdesk team.
Main Tasks:
- Reply and support our subscribers through phone and email on their queries, doubts and questions about the product
- Register all interactions within a ticketing tool
- Support Shops selling our products on their doubts and technical queries.
- Monitor our Applications and chase costumers for contract signing
Requirements: Requirements:
- Basic Technical skills
- Interpersonal Skills
- Communication Skills
- Customer Orientation
- Problem Solving Skills
- Dutch native level, advanced English
- EU passport
Offer: The company offers you:
- Competitive pay
- Remote work from Portugal
- Employment directly with our partner with the possibility of permanent contract
- Working life balance with full-time schedule and 25 holiday days per year
- Life insurance and private health insurance
- International career opportunities
- Education and an individual development plan
- Discounted prices at the company's partners
- The opportunity to participate in the company's social responsibility program and participate in several initiatives focusing on well-being, diversity and inclusion
- Welcome Buddy program
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Middelbare school
- Plaats
- Remote
- Werkuren per week
- 155101
Callcenter / Customer Service | Klantenservice medewerker | Middelbare school
