Beschrijving
Description: For one of our clients in Valencia, we are looking for Dutch-speaking Customer Experience Specialists! They have various interesting E-commerce projects that you can be a part of! Reach out if you are interested in one of the following:
- Fashion
- Furniture, design and materials
- Surprise gifts, making others happy
How you will help your customers
- You are the first point of contact for the customer, and via phone, email, WhatsApp, and chat, you will create value and solve issues
- You are an authentic representative of the company you support and are dedicated to serving its community of customers with the WOW-factor
- Helping customers with their questions and finding a suitable solution
- You are creative and use your personal and company knowledge to help customers in the best way possible
- You are super customer friendly and can excite the customers and ensure loyalty and retention
Requirements: Who are you?
- A communicative professional with a positive mindset for driving customer satisfaction and loyalty
- You have a Bachelor’s degree or university degree (preferably, not mandatory)
- You can speak native Dutch and a sufficient English level to communicate in our international team environment
- You are a good listener, and you have an opportunity-focused mindset
- You have a European nationality or work visa for Spain
- You are eager and ready for the challenge of your lifetime
Offer: The experience they offer
- The adventure of your lifetime in sunny Spain
- The chance to make an impact for our brands and company
- An incredible, international community of like-minded young professionals
- The opportunity to grow into other roles within the company and to continuously develop yourself both professionally and personally
- The chance to fully embrace the Spanish culture through Spanish classes or trying delicious Valencian paellas
- Support with moving to a new country and familiarizing yourself with the Spanish administration
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Middelbare school
- Plaats
- Valencia
- Werkuren per week
- 155164
Callcenter / Customer Service | Klantenservice medewerker | Middelbare school