Beschrijving
Description: We are looking for future talent!
What does an Relationship Support Manager role involve?
This is a starting position in our fintech conglomerate. Initially, you will join the 1st line support team of Sniptech, supporting multiple new and growing fintech companies.
We provide the chance for you to kickstart your career by working in a dynamic client facing role while becoming familiar with all aspects of our business.
What will you be doing?
- Acting as first point of contact for customers and ensuring an excellent customer experience across different channels (phone, email, social media, instant chat).
- Executing client administration tasks.
- Proactively supporting the portfolio companies by providing feedback on how to improve their products and services.
- Assisting Sniptech where required with business development and sales support activities.
- Learning about the fintech sector and gaining insight into multiple fintech companies.
Requirements: What we are looking for?
- Excellent written and verbal communication skills. (Native Dutch speaker and proficiency in English).
- Energetic team player.
- An ambitious, entrepreneurial and proactive individual who is looking to build a career.
- Client focused and customer friendly.
- Great research abilities and willingness to grow.
- Bachelor’s degree preferred.
Offer: What we offer?
- A competitive remuneration package.
- NS Business travel card.
- The possibility to earn a discretionary, performance-based bonus.
- A friendly dynamic working environment and top class office facilities.
- The opportunity to work from our Barcelona or Vilnius office locations.
- 25 paid leave days.
- The chance to be a part of an international team and a growing company where you can develop your skills and network.
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Middelbare school
- Plaats
- Amsterdam
- Werkuren per week
- 155233
Callcenter / Customer Service | Klantenservice medewerker | Middelbare school
