Social Media Content Review Analyst with Dutch and English in Sofia

Beschrijving

*Please mote that the position is based in Sofia, Bulgaria and we will help you to relocate.

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES –  join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

We’re looking for a Content Review Specialist to join our team! You will help and keep our community safe by reviewing potentially violating content against our Content Guidelines.

As a Social Media Content Review Analyst with Dutch and English you will be a part of a great team and all together will:

• View and action potentially violating content on an ongoing basis
• Conduct objective, fair, unbiased, and investigations into reported content
• Be an expert on internal policies and stay up-to-date with policy updates
• Identify and share observed patterns about reported content to improve performance

We’re looking for someone with:

• High attention to detail and content
• Ability to defend decisions and provide context in thought process
• Ability to identify patterns in behavior that can be leveraged for improved decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Flexibility to work any assigned shifts, which may include early mornings, overnight, weekends, and holidays
• Experience investigating fraud, spam, or other types of inappropriate content is an asset

Required Qualifications:

• Ability to process sensitive and disturbing content
• Fluent in Dutch
• B2 or higher English language skill
• Knowledge of pop culture, global events, and culture of the market(s) you are serving

In Return, We will give you:

• Relocation assistance
• Stable job and career development opportunities
• Attractive salary
• Fully paid training
• Special Discounts and Offers (Food vouchers, Multisport cards)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation, and billiard corners)
• Support and learning
• Employee referral bonuses & Recognition programs

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Extra informatie

Status

Inactief

Opleidingsniveaus

Middelbare school

Plaats

Sofia

Werkuren per week

156400