Solliciteer direct!

Temporary: Customer service representative /non-voice French in Amsterdam-Duivendrecht

Callcenter / Customer Service | Klantenservice medewerker | Vakantiewerk | HBO | Universiteit

Parlez-vous français? HelloFresh is looking for a new French Customer Service team for the month december and half of january. Do you want to join the young and growing team for a couple of weeks? Read on!

Functieomschrijving

About HelloFresh

HelloFresh develops healthy recipes and delivers these, including all necessary fresh ingredients, straight to our customers’ doorstep. We want to make healthy and delicious cooking at home easily accessible for our customers. HelloFresh is one of the fastest growing start-ups in Europe and we want to let as many consumers as possible, experience the comfort that HelloFresh offers. Following our launch on the Belgian market, we are looking for colleagues to help customers in Wallonia.

Tasks

As a customer service representative you are the first point of contact for our (potential) French-speaking customers in Belgium and Luxembourg. You will assist customers via email and sometimes text-message with product/delivery related questions and issues in an efficient and customer friendly manner and thus delivering a positive customer experience. You will also collect feedback to continuously improve our service. You have a service oriented mindset and think in solutions rather than problems. As a customer service representative you are the first point of contact for our (potential) French-speaking customers in Belgium.

We are looking for people who want to work in december and january, because that period is too busy for the normal team. You can choose between two options:

  1. december 21th- january 12th
  2. december 21th - january 2nd

You can also work from home.

Wat wij bieden:

  • Development opportunities within a young and dynamic company;
  • Varieties of tasks and communication channels;
  • A pleasant working environment;
  • Temporary work;
  • Market conform salary;
  • Office in Amsterdam.

Wat wij vragen:

  • HBO or WO (University of Applied Science or University);
  • You are a (Native) French, excellent writing and understanding skills;
  • Service-oriented, problem-solving and quick learner;
  • No problem to work in the evenings and weekends;
  • Hands-on approach, accurate and able to work independently.
  • Willing to do trainings.

Solliciteren:

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra informatie

Opleidingsniveaus
HBO, Universiteit
Plaats
Amsterdam-Duivendrecht
Dienstverbanden
Vakantiewerk
Gepubliceerd op
06-11-2017
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